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Used by fast growing teams all over the world
About Us
Redefining customer support
We believe in turning every customer interaction into a lasting relationship. Our platform brings together cutting-edge technology and human-centric design to offer solutions that make customer service more efficient, personable, and impactful.
500
Queries resolved monthly
20
Top tools integrations
24
Customer support availability
AI ticketing system
Automatically categorize, assign, and prioritize support tickets using our AI-driven algorithms.
Benefits
Why choose Outgrid?
Discover the transformative impact of a truly unified customer service experience. With Outgrid, benefits aren’t just features – they’re game-changers for your business.
Solve multiple issues with a single ticket
Easily share updates and resolve issues impacting multiple customers with a single ticket.
Real-time custom dashboard reporting
Understand and improve the performance of your bots and team with flexible and customizable reports.
Testimonials
Alex Mardial, CEO of TechFlow
“Outgrid has transformed our customer support. Response times are faster, and our customers love the personal touch!”
Kori Anders, CEO of Chain
"Outgrid has completely revitalized our customer support. Response times are faster, and our customers love the personal touch!"
Phoenix Baker, CEO of Flash
"Outgrid's software is a game-changer. It's streamlined our operations, saving us time and money, and our clients are thrilled!"
Frequently Asked Questions
Got any questions? we’re here to help
What does Outgrid do?
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Improve your customer supports with our tools
Elevate your support journey with Outgrid – where assistance meets excellence, andcustomer satisfaction takes center stage.
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Streamline Your Workflow with a CRM Solution
Our platform simplifies the process of managing and responding to customer inquiries and concerns by consolidating all of their interactions and data in one place.
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Consolidate Your Customer Conversations in One Inbox
A single inbox allows you to combine all of your phone, email, chat, and messaging app conversations in one location, improving your efficiency and customer satisfaction.
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Advanced Reporting
Advanced reporting provides insights into your company’s performance over any time range, helping you optimize your business operations.